DartWinner Terms and Conditions
These DartWinner terms and conditions set out the rules that govern how we operate this site and how we expect visitors and account holders to use it. We ask everyone who registers with us to read this page carefully before opening an account, claiming an offer or placing a wager, because using the site means you accept what follows. If any part of this page conflicts with a printed leaflet, promotional email or a third-party summary, this page is the version that applies.
We keep this page in plain English so that it can be understood without legal training, though it still carries the weight of a binding agreement between you and us. Where a rule changes, we update this page rather than notify every visitor individually, so we suggest checking back from time to time, particularly before you claim a new offer through our promotions page.
What this agreement covers
This agreement covers account eligibility, acceptable use of the site, the way bonuses and wagering work, our approach to payments, and the limits we place on our own liability. It also covers how disputes are raised and resolved, and how either side can end the relationship. Reading it alongside our FAQ gives a fuller picture of how the site behaves day to day, since the FAQ answers the practical questions this page states as formal rules.
Eligibility and account rules
To open an account with us you must be at least 19 years of age, which is the minimum legal age for gambling in this market, and you must be located somewhere our service is permitted to operate. One person may hold one account, registered under their own accurate name, address and payment details. We reserve the right to ask for identity documents as part of routine checks, and our account tools support that process directly.
We offer two-factor authentication so you can add an extra layer of protection to your login, and we run a KYC process to confirm who is behind an account before certain withdrawals or account changes are approved. We also provide self-exclusion and deposit limits for anyone who wants firmer control over their play, and we encourage every visitor to look at these tools early rather than waiting until they feel necessary.
Bonuses, wagering and promotional terms
Every promotion we run, including any welcome offer, match bonus, deposit bonus, free spins batch or cashback credit, carries its own specific terms shown at the point of claim, and those specific terms sit alongside this page rather than replacing it. Bonus funds are generally subject to wagering requirements, meaning a bonus amount must be played through a set number of times before any related winnings can be withdrawn. We describe the shapes these offers can take in more detail on our bonus types page, which is worth reading before you opt in to any single promotion.
We also run a loyalty program that rewards continued play over time, and we treat abuse of any promotion, such as opening multiple accounts to claim the same offer twice, as a breach of this agreement. Where we find that kind of misuse, we may void the bonus, the winnings attached to it, or both, and we may restrict the account while we look into it.
Payments, deposits and withdrawals
We support a range of payment methods for deposits and withdrawals, including VISA, Bank transfer, Skrill, Neteller, AstroPay and Bitcoin for players who prefer crypto. The method you use to deposit is generally the method we ask you to withdraw to as well, which is a standard control against fraud rather than a preference on our part. We settle payment disputes case by case and always in line with the KYC checks described above.
Games, fair play and site conduct
Our catalogue draws on studios including evolution, netent and pragmatic across slots and live tables, and the games you see on the site are built and tested by those studios rather than by us. You agree not to attempt to manipulate outcomes, exploit software errors for personal gain, or use automated tools to play on your behalf; any of those actions breaches this agreement and can lead to account closure. Anyone interested in how our live tables work in practice can read more on our live dealer page, where the format of games such as baccarat is explained outside the strict language of this policy.
We ask that every visitor treat support staff, chat moderators and other players with basic courtesy. Harassment, attempts to defraud other users, or sharing account access with someone else are treated as serious breaches and may result in immediate suspension while we review the account.
Support, mobile access and account security
We provide 24/7 live chat and general customer support for account questions, payment queries and general help with the site, and our support channel is the right first stop for anything this page does not answer directly. Our mobile site is built to work directly in a browser, and anyone wanting a fuller picture of how play looks on a phone can read our mobile casino page. We also offer apps through the App Store, Google Play and via direct Android app download, listed on the Play Store for convenience, giving you another route into the same account and the same terms.
Keep your login details private and unique to this site. We are not responsible for losses that follow from a shared password or an unattended device, and we may require a password reset if we detect unusual activity on an account.
Do these terms apply to every page of the site?
Yes. This page is the general agreement that sits behind every part of the site, including promotions, game pages and account tools, and specific pages may add their own additional terms without removing anything stated here.
What happens if I break a rule in this agreement?
Depending on the seriousness of the breach we may warn an account, restrict certain features, void related bonus winnings, or close the account entirely, and we will normally explain the reason through our support channel.
Can these terms change after I have registered?
We may update this page as our service evolves, and continued use of the site after a change is treated as acceptance of the updated version, so it is worth revisiting this page occasionally.
Where can I read about responsible gambling tools mentioned here?
Our dedicated responsible gambling page explains self-exclusion, deposit limits and related tools in everyday language, separate from the formal wording used on this page.
Liability, disputes and closing terms
We aim to keep the site available and accurate, but we do not guarantee uninterrupted access, and we are not liable for losses caused by factors outside our reasonable control, including connectivity issues on your side. Nothing on this page removes rights you hold under applicable consumer law in your province. If a dispute arises that our support team cannot resolve directly, we will explain the next steps available to you through official channels at that time.
This page should be read together with our privacy policy and cookie policy, which cover how we handle personal data and browser cookies respectively, and our responsible gambling page, which covers the tools mentioned above in more depth. Together these pages, rather than any single one, describe the whole of our relationship with you.